Transparent policy for cancellations and fee adjustments.
Refund requests are considered if submitted within the published timeline from admission confirmation and before substantial course consumption.
Exam vouchers, third-party certifications, and consumed one-time services may be non-refundable where clearly stated.
Approved refunds are coordinated by the admin team through the applicable refund method within standard banking timelines.
Where applicable, learners may request a batch transfer instead of cancellation, subject to batch availability and policy terms.
Submit requests via the official support channels with admission details and reason for cancellation.